Terms & Conditions

Last Updated: November 15, 2023

Welcome to EcoTech Solutions. These Terms and Conditions govern your use of our website, the purchase of our products, and the use of our services. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and Conditions.

Please read these Terms and Conditions carefully before using our website or purchasing our products. If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

In these Terms and Conditions:

  • "We", "us", "our", and "EcoTech Solutions" refer to EcoTech Solutions, a company registered in the United Kingdom with registration number 84198843.
  • "You" and "your" refer to the user or purchaser of our website, products, or services.
  • "Website" refers to ecotechsolutions.com and all related subdomains.
  • "Products" refers to the renewable energy equipment, systems, and related goods sold by EcoTech Solutions.
  • "Services" refers to installation, maintenance, consultation, and other services provided by EcoTech Solutions.
  • "Content" refers to all information, text, images, data, links, software, or other material accessible through our website or services.

2. Acceptance of Terms

By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies referenced herein.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website or services following any changes constitutes your acceptance of the revised Terms and Conditions.

3. Website Use

3.1 License and Website Access

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. This license does not include:

  • Modifying, copying, or creating derivative works based on our website or content
  • Using any data mining, robots, or similar data gathering methods
  • Downloading (other than page caching) any portion of the website, except as expressly permitted
  • Using the website or its contents for any commercial purpose
  • Accessing the website by any means other than through the interface provided by EcoTech Solutions

3.2 Account Registration

You may need to register for an account to access certain features of our website. When you register, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Prohibited Conduct

You agree not to use our website to:

  • Violate any applicable laws, regulations, or third-party rights
  • Post, transmit, or distribute content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
  • Engage in any activity that interferes with or disrupts the website or its services
  • Attempt to gain unauthorized access to any portion of the website or any systems or networks connected to the website
  • Use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website

4. Products and Services

4.1 Product Information

We make every effort to display our products and their features accurately on our website. However, the actual colors, dimensions, and details you see on your screen may vary depending on your monitor, settings, and other factors. All product information, including prices, features, and availability, is subject to change without notice.

4.2 Availability and Pricing

All products and services are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse service to anyone at any time. Prices for our products and services are subject to change without notice. Unless otherwise specified, prices displayed on our website are in British Pounds (GBP) and do not include taxes, shipping, or installation fees, which will be added at checkout where applicable.

4.3 Orders

Your order constitutes an offer to purchase products or services from us. We reserve the right to accept or decline your order at our discretion. After placing an order, you will receive an order confirmation email, which constitutes our acknowledgment of receiving your order. This is not an acceptance of your order. A contract between you and us is only formed when we send you a dispatch confirmation email or when we deliver the products or begin the services you have ordered.

4.4 Payment

We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method you provide and that the information you provide is true and accurate. You authorize us to charge the payment method you provide for the amount of your order, including any taxes, shipping, or additional fees.

4.5 Installation Services

If you purchase installation services, you agree to provide our technicians with safe and reasonable access to your property to perform the installation. You are responsible for ensuring that your property meets the requirements for installation as specified by us or our representatives. Additional fees may apply if special equipment or modifications are required for installation.

5. Shipping and Delivery

5.1 Shipping Methods and Fees

We offer various shipping methods, which will be presented to you during checkout. Shipping fees are calculated based on the products ordered, delivery location, and selected shipping method. Shipping fees will be clearly displayed before you complete your order.

5.2 Delivery Times

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by factors beyond our control, including but not limited to weather conditions, carrier delays, or custom clearances for international shipments.

5.3 Inspection and Acceptance

You should inspect all products upon delivery. If you discover any damage or discrepancy, you must notify us within 48 hours of delivery. Failure to notify us within this timeframe may affect your ability to return or exchange the product.

6. Returns and Refunds

Our return and refund policy is outlined in our separate Refund Policy document. By purchasing products from us, you agree to the terms of our Refund Policy.

7. Warranties and Liability

7.1 Product Warranties

Our products come with warranties as specified in the product description or warranty documentation provided with the product. These warranties vary by product type and are subject to the terms and conditions outlined in the warranty documentation.

7.2 Disclaimer of Warranties

Except as expressly provided in our product warranties, our website, products, and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

7.3 Limitation of Liability

To the fullest extent permitted by applicable law, EcoTech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with our website, products, or services, whether based on contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Our total liability to you for any damages, regardless of the form of action, shall not exceed the amount paid by you for the specific product or service that gave rise to the claim.

7.4 Indemnification

You agree to indemnify, defend, and hold harmless EcoTech Solutions, its affiliates, officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of our website, products, or services.

8. Intellectual Property

8.1 Ownership

All content on our website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of EcoTech Solutions or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

8.2 Trademarks

EcoTech Solutions, our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of EcoTech Solutions or its affiliates. You may not use these marks without our prior written permission.

8.3 User Content

By submitting reviews, comments, or other content to our website, you grant EcoTech Solutions a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or control all rights to the content you submit and that your content does not violate these Terms and Conditions or any applicable laws.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, products, or services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Third-Party Links and Content

Our website may contain links to third-party websites or services that are not owned or controlled by EcoTech Solutions. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that EcoTech Solutions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

11. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms and Conditions if such delay or failure results from events, circumstances, or causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic, war, terrorism, riots, civil unrest, government actions, labor disputes, or power failures.

12. Termination

We may terminate or suspend your access to our website or services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms and Conditions. Upon termination, your right to use our website and services will immediately cease.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms and Conditions shall be brought exclusively in the courts of the United Kingdom, and you consent to the personal jurisdiction of such courts.

14. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to the intention underlying the invalid provision.

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and EcoTech Solutions regarding your use of our website, products, and services, and supersede all prior and contemporaneous agreements, representations, and understandings.

16. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The updated version will be effective as soon as it is posted on our website. Your continued use of our website, products, or services after any changes to these Terms and Conditions constitutes your acceptance of the revised terms.

17. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

EcoTech Solutions

685 Riley Dam

Port Oscar, HR9 7XU

Email: [email protected]

Phone: +443620560221